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Cash On Delivery & Online Payment Accepted.                                             Islandwide Delivery

Thank you for choosing DuckWalks.lk (“us”, “we”, or “our”). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy, or our practices with regards to your personal information, please contact us at contact@duckwalks.lk.

This Privacy Policy applies to all information collected through our website (such as https://duckwalks.lk), and/or any related services, sales, marketing or events (collectively, “Services”).

By accessing or using our Services, you signify your acceptance of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our Services.

1. Information We Collect

We collect personal information that you voluntarily provide to us when registering on our website, placing an order, subscribing to our newsletter, responding to a survey, filling out a form, or communicating with us. The personal information that we collect may include but is not limited to your name, address, email address, phone number, payment information, and any other information necessary for us to provide our Services.

We may also collect non-personal information automatically when you use our website, including but not limited to your IP address, browser type, operating system, referring URLs, device information, and usage data.

2. How We Use Your Information

We use the information we collect in various ways, including but not limited to:

  • Provide, operate, and maintain our Services
  • Process and complete transactions, including orders and payments
  • Send you administrative information, such as updates, security alerts, and support and administrative messages
  • Respond to your comments, inquiries, and requests
  • Personalize and improve our Services
  • Conduct research and analysis
  • Send you marketing communications, such as newsletters and promotional offers
  • Comply with legal obligations

3. Disclosure of Your Information

We may disclose your personal information to third parties for the following purposes:

  • To facilitate and fulfill orders and payments
  • To provide support and customer service
  • To comply with legal obligations
  • To protect and defend our rights or property
  • With your consent or at your direction

We may also share non-personal information with third parties for various purposes, including but not limited to analytics, marketing, and advertising.

4. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

5. Security

We take reasonable measures to protect your personal information from unauthorized access, use, alteration, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is completely secure and we cannot guarantee absolute security.

6. Your Rights

You have the right to access, correct, update, or delete your personal information. You may also object to the processing of your personal information or request that we restrict the processing of your personal information. To exercise these rights, please contact us at contact@duckwalks.lk.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes we make to our Privacy Policy will be posted on this page with a revised effective date. We encourage you to review this Privacy Policy periodically for any changes.

8. Contact Us

If you have any questions or concerns about our Privacy Policy or our practices regarding your personal information, please contact us at contact@duckwalks.lk.

By using our website and/or Services, you acknowledge that you have read and understood this Privacy Policy and agree to be bound by its terms and conditions.

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