Thank you for shopping at DuckWalks.lk. If you are not entirely satisfied with your purchase, we’re here to help.
Refund Eligibility
If you are not satisfied with your purchase, you may return or exchange the product within 7 days of delivery, subject to the following conditions:
The product must be unused, in its original packaging, and in resalable condition.
You must provide the original invoice or proof of purchase.
Certain items such as custom-made shoes or clearance items may not be eligible for returns.
Refunds will be processed within 14 business days of receipt of the returned item.
Damaged or Defective Products
In the unlikely event that you receive a damaged or defective product, please contact us immediately so we can address the issue. We may offer a replacement or store credit at our discretion.
Contact Us
If you have any questions about our Refund Policy, please contact us at contact@duckwalks.lk.
By making a purchase through our website, you acknowledge that you have read, understood, and agree to abide by this Refund Policy.