Last updated: April 1, 2024
Please read these Terms and Conditions (“Terms”, “Terms and Conditions”) carefully before using the https://duckwalks.lk website (the “Service”) operated by DuckWalks.lk (“us”, “we”, or “our”).
Your access to and use of the Service is conditioned upon your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who wish to access or use the Service.
By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you do not have permission to access the Service.
We reserve the right to update, modify, or change these terms without prior notice and It is your responsibility to review these terms periodically for any changes.
1. Accounts
When you create an account with us, you must provide accurate, complete, and current information. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our Service.
You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password, whether your password is with our Service or a third-party service.
2. Intellectual Property
The Service and its original content, features, and functionality are and will remain the exclusive property of DuckWalks.lk and its licensors. The Service is protected by copyright, trademark, and other laws of both the Sri Lanka and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of DuckWalks.lk.
3. Links To Other Web Sites
Our Service may contain links to third-party web sites or services that are not owned or controlled by DuckWalks.lk.
DuckWalks.lk has no control over, and assumes no responsibility for the content, privacy policies, or practices of any third-party web sites or services. We do not warrant the offerings of any of these entities/individuals or their websites.
You acknowledge and agree that DuckWalks.lk shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods, or services available on or through any such third-party web sites or services.
We strongly advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.
4. Termination
We may terminate or suspend your account and bar access to the Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of the Terms.
If you wish to terminate your account, you may simply discontinue using the Service.
5. Governing Law
These Terms shall be governed and construed in accordance with the laws of Sri Lanka, without regard to its conflict of law provisions.
Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service and supersede and replace any prior agreements we might have had between us regarding the Service.
6. Changes
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
7. Product Information
We make every effort to display accurate information regarding product descriptions, prices, and availability.
However, we do not guarantee that all product descriptions, photographs, or other content on the website are accurate, complete, or error-free.
8. Pricing
All prices displayed on the website are in Sri Lankan Rupees (LKR) and are inclusive of all applicable taxes unless otherwise stated.
We reserve the right to modify prices without prior notice. The price you see at the time of purchase is final.
9. Order Process
Once an order is placed, you will receive a confirmation email with your order details.
We reserve the right to cancel any order for reasons such as product unavailability, payment issues, or errors in product/pricing information.
10. Payment Terms
We accept payments via credit cards, debit cards, bank transfers, and cash on delivery (COD).
All payment details provided must be accurate and belong to the customer.
In case of any payment discrepancies, the order may be canceled, and the customer will be notified.
11. Shipping and Delivery
We offer delivery services throughout Sri Lanka. Delivery timelines will be provided at the time of order confirmation.
Shipping fees, if applicable, will be added at checkout.
Delivery delays due to unforeseen circumstances (such as weather, strikes, or pandemics) are beyond our control, and we will not be liable for such delays.
12. Returns and Exchanges
If you are not satisfied with your purchase, you may return or exchange the product within 7 days of delivery, subject to the following conditions:
The product must be unused, in its original packaging, and in resalable condition.
You must provide the original invoice or proof of purchase.
Certain items such as custom-made shoes or clearance items may not be eligible for returns.
Refunds will be processed within 14 business days of receipt of the returned item.
13. Warranty
We offer a limited warranty on specific products. The warranty period and terms will be provided with the product.
This warranty covers manufacturing defects and does not include damage caused by wear and tear, misuse, or alterations.
14. Privacy Policy
We are committed to protecting your personal information. Please review our Privacy Policy for details on how we collect, use, and safeguard your data.
15. Contact Us
If you have any questions about these Terms, please contact us at
Email: contact@duckwalks.lk
Phone: +94741416161
By accessing or using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms.